As agile and trendy fintechs raise the bar for customer experience, and new technologies such as AI and big data accelerate, banks must integrate solutions from new players. Leveraging on the rise of ecosystems and open banking to build or bundle new offers for customers will place banks in a strong position, and allow them to utilize customer data to enhance revenue.
At this year’s event, we will answer together the following questions:
How are Asian banks and big techs reinventing financial services?
How are major institutions, together with fintechs, leveraging customer data?
What are the best practices in using AI in financial services along with fintechs?
What are the best practices in banking ecosystems and marketplaces? Should banks sell non-financial products?
What is the future of distribution in retail financial services?